Privacy Notice  

Last Updated: December 2025  

NJ Infusion Services and its affiliates and subsidiaries (including but not limited to Naven Health) (“NJ Infusion Services,” “we,” “us,” or “our”) respect your privacy. This Privacy Notice (“Notice”) describes the  processing of Personal Information (defined below) that is provided, collected, or disclosed while providing  our products or services to you (“Services”) and on the websites, applications, and online platforms that  link to this Notice (collectively, “Site”), including when you apply for a job with us. It also describes rights  you may have under applicable laws. Please read this Notice carefully to understand our policies and  practices regarding your Personal Information and how we will treat it.  

We may provide you with a different privacy notice or notice in certain specific situations, in which case  that privacy notice or policy will apply to the Personal Information collected or processed in that specific  situation, rather than this one. Certain sections of our websites may also be supported by our trusted service  providers, so we encourage you to review the Privacy Policy located in the footer on the specific page or  service you are on. To read more about our privacy practices regarding health and medical information  considered Protected Health Information under the Health Insurance Portability and Accountability Act of  1996 and its implementing regulations (collectively, “HIPAA”), visit our Patient Privacy Notice page to  review our HIPAA Notice of Privacy Practices.  

Personal Information We Collect 

We do not collect patient information. We do collect several categories of Personal Information from and about our non-patient users of our Site and Services.  “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably  capable of being associated with or linked to you. The categories of Personal Information we collect may  include: 

  • Contact Information – If you submit an inquiry, register for an account, or provide information on  or through our Site or Services, we may collect your contact information including your name, mailing address, email address, and phone number.  
  • Commercial Information – If you submit an inquiry, or provide information on our Site, we may collect commercial information including information about your purchases, Services you have shown interest in or other consuming histories or tendencies.  
  • Business Interactions – Information derived from your business-related requests, communications,  and dealings we have with you, or the company/organization you work(ed) for or are associated with. This may include your job title, business contact information (phone, email, fax, and address), information about products or services you expressed an interest in or purchased from us, or that we have purchased from you or your company/organization, and other information needed to verify your ability to conduct business with us. 
  • Usage Information – When you use our Site, we may automatically record information, including  your Internet Protocol address (IP Address), geolocation of your device, browser type, referring URLs (e.g., the website you visited before coming to our Site), domain names associated with your  internet service provider, and any other information regarding your interaction with our Site.
  • Employment Information – If you apply for employment with us, we will collect Personal Information related to your potential employment, including your education and employment history, address and contact information, demographic information, and any other information included in your resume or application. 
  • Communication Information – We may collect Personal Information contained within your  communications with us via email, chat functionality, social media, telephone, or otherwise, and in  certain cases we may use third-party service providers to do so. Where permitted by applicable law,  we may collect and maintain records of calls and chats with our agents, representatives, or  employees via message, chat, post, or similar functionality. 
  • Health Information – We do not collect health information. 
  • Financial Information – We do not collect financial information. 
  • Geolocation data: We may collect information about your physical location, such as when you click  “Find a Location” on our website or the location of your device through collection of your IP  address. 

How We Collect Personal Information  

  • Directly From You – We collect Personal Information that you provide to us directly, for example,  if you choose to contact us, request information from us, sign up to receive updates, or otherwise  utilize our Site or Services. 
  • From Third Parties – We may collect Personal Information from third parties, including but not  limited to business partners, advertising networks, social networks, data analytics providers, mobile  device providers, Internet or mobile service providers, recruiters and job application portals, and  background check providers. 
  • Through Online Tracking Technologies – We use cookies and similar technologies to collect  Personal Information automatically as you navigate our Site. For additional information regarding  our use of these technologies, see the Cookies and Tracking Technologies section below. 

How We Use Personal Information 

To the extent permitted by applicable law, we use Personal Information:

  • To provide and personalize our Site and Services, such as processing or fulfilling orders and  transactions, providing and personalizing our Services, providing customer  service, maintaining or servicing accounts, creating and maintaining business records, undertaking or providing  similar services. 
  • To optimize, improve, and maintain our Services, including understanding how users interact with  our Services, gauging user interest in certain Services or Site functionality, and troubleshooting  problems. 
  • For internal research and development, such as testing, verifying, and improving the quality of our  Services or developing new ones. 
  • For communicating with you, such as responding to your questions and comments or notifying you  of changes to our Site or Services. 
  • For legal, security, or safety reasons, such as protecting our and our users’ safety, property, or  rights; complying with legal requirements; enforcing our terms, conditions, and policies; detecting,  preventing, and responding to security incidents; and protecting against malicious, deceptive,  fraudulent, or illegal activity. 
  • To fulfill any other purpose for which you provide it, including purposes described when you  provide the information or give your consent. 

Disclosure of Personal Information

We DO NOT disclose aggregated information about our users, and information that does not identify any  individual, without restriction.  

Cookies and Other Tracking Technologies

We and our service providers may use cookies and similar technologies to collect usage and browser  information about how you use our Site. The technologies we use for this automatic data collection may  include cookies and web beacons that permit us to verify system and server integrity and generate statistics  around the popularity of certain content. We process the information collected through such technologies,  which may include or be combined with Personal Information, to help operate certain features of our Site,  to enhance your experience through personalization, and to help us better understand the features of our  Site that you and other users are most interested in.  

Website Delivery and Appearance – We may use third-party providers to enable certain customer  interaction opportunities, content delivery (like audio or video), or other service capabilities. Examples  include, but are not limited to, the following functionality: 

  • Content Delivery: We partner with service providers to host our Site and deliver specific content  in support of our Services. For example, we use Adobe Typekit to serve fonts on our Site, which is  governed by Adobe Typekit’s Privacy Policy. We may also partner with companies to deliver  specific content delivery like audio and video.  
  • Customer Interaction: We enhance our customer interactions by offering features like Google  Maps to locate our Service locations, payment processors to facilitate online payments. Each of  these offerings are governed by the terms, conditions, and policies of the underlying service  provider. For example, please see Google Maps/Google Earth Terms of Service and Google’s Privacy Policy for more information on how that feature operates. 

Website Analytics and Session Replay – We use analytics and session replay services, that use cookies and  other technologies that collect your Personal Information, to assist us with analyzing our Site traffic and  site usage to optimize, maintain, and secure our Site and inform subsequent business decisions (including,  e.g., advertising). These include, but are not limited to, the following third-party services:  

  • Google Analytics: To learn more about how Google uses data, visit Google’s Privacy Policy and  Google’s page on “How Google uses data from sites or apps that use our services.” You may  download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this  does not prevent the use of other analytics tools. To learn more about Google Analytics cookies,  visit Google Analytics Cookie Usage on Websites. 
  • Meta Pixels: We use Meta pixels to track user activity on our Site and improve downstream  offerings, including interest-based advertising for our services and those of our partners and service  providers. 

Interest-Based Advertising – We may also allow or enable third parties to collect Personal Information to  provide their interest-based advertising on behalf of our products and services, or their own. Interest-based  advertising occurs when advertisements are shown to you based on information collected from your online  interactions over time and across multiple websites, devices, or online services that you visit or use. Some  companies may engage in cross-context behavioral advertising to predict your preferences and show you  advertisements that are most likely to be of interest or relevant to you. 

We do not control these third parties’ collection or use of your information for these purposes, or the opt out options they may individually offer you via their terms, conditions, and privacy policies. If you have  any questions about an advertisement or other targeted content, you should contact the responsible provider  directly. Examples of the third-party service providers we engage to serve interest-based advertisements  include Google Ads (including Google Dynamic Remarketing and Google Signals), Meta Ads (including 

Meta Pixels and Facebook advertising services), LinkedIn marketing solutions (including LinkedIn Ads  and Analytics), and Adobe Audience Manager]. It is in this context that we may provide advertising  networks, data analytics providers, social networks, and video sharing platforms with Personal Information  such as your IP address, device information, Internet and other electronic network activity information, and  geolocation information in the last twelve months. 

Selling Personal Information – We do not sell Personal Information in exchange for monetary  consideration.

Cookie Choices – To manage your preferences with respect to these technologies, you can:  

  • Change your cookie preferences under “Cookie Settings” for our website or customize your browser settings to refuse all or some browser cookies, or to alert you when  websites set or access cookies. If you disable certain cookies, please note that some parts of our  Site may not function properly. These settings may be lost and require reconfiguration if you delete  your cookies. 
  • Review and execute any provider-specific instructions to customize your preferences or opt-out of  certain processing, including interest-based advertising, by third-party service providers. For  example, to opt-out of this type of advertising by Google, customize your ad preferences, or limit  Google’s collection or use of your data, visit Google’s Safety Center and Google’s Ad Settings and  follow Google’s personalized ad opt-out instructions. To opt out of advertising under Adobe  Audience Manager, please follow Adobe’s Experience Cloud opt-out instructions. Meta also offers  an Ad Preferences center to customize your settings, as well as a Privacy Policy with additional  information on how you can exercise your rights.  

How Long We Keep Your Personal Information 

We retain your information for as long as needed: (i) to conduct business with you; (ii) fulfill the purposes  outlined in this Notice; and (iii) to comply with our legal obligations, resolve disputes, and enforce any  agreements. Criteria we will use to determine how long to retain your Personal Information include the  nature and length of our business relationship with you; our legal rights, obligations, and retention  requirements; and if we have an ongoing business purpose for retaining your Personal Information, such as  communicating with you about ongoing or prospective Services you requested. 

Links to Third-Party Websites

We are not responsible for the practices employed by any websites or services linked to or from our Site,  including the information or content contained within them. We encourage you to investigate and ask  questions before disclosing Personal Information to third parties, since any Personal Information disclosed  will be handled in accordance with the applicable third party’s privacy policy.  

In some cases, we offer links to social media platforms (like Facebook, LinkedIn, and X (formerly known  as Twitter)) that enable you to easily connect with us or share information on social media. Any content  you post via these social media pages is subject to the Terms of Use and Privacy Policies for those platforms. 

We may also integrate with other websites to provide enhanced services, technological capabilities, or  resources for you. These plug-in services and capabilities are governed by the terms, conditions, and  policies of the underlying companies. Any hyperlinked content is governed according to the privacy policies  for each platform, and the links to these external websites and services provided for your convenience. We  may also give you the option to login to NJ Infusion Services platforms via third-party services like Microsoft. If you choose to leverage this option to link your accounts, we will receive information  associated with your account (such as your name and profile information) from that third-party service.  This information varies and is controlled by that service or as authorized by you via your privacy settings  at that service. We recommend reviewing the service’s privacy policy beforehand and managing your  privacy settings on an ongoing basis.  

How We Protect Personal Information 

We have implemented commercially reasonable measures designed to secure your Personal Information  from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the  transmission of information via the internet is not completely secure. Despite these efforts to store Personal  Information in a secure environment, we cannot guarantee the security of Personal Information during its  transmission or its storage on our systems.  

 

Changes to this Notice  

Please note that we may modify or update this Notice from time to time, so please review it periodically. If  we make material changes to how we treat Personal Information, we will notify you according to applicable  law. Unless otherwise indicated, any changes to this Notice will apply immediately upon posting to our  Site. You are responsible for periodically visiting our Site and this Notice to check for any changes.