Begin Your Transition to Home infusion
You've Done the Research. Here's What Happens Next.
We handle all the rest, so it’s less than you might think.
The Process, Step by Step
1
Your physician provides a referral
This is the only action that requires your involvement. Simply request a referral during your next appointment, through your patient portal, or with a quick call to your physician. Your physician confirms your appropriateness and sends the referral to us. Our 1-click referrals makes it simple for your physician’s office to do.
2
We verify your insurance benefits
Before anything moves forward, our specialists confirm your coverage. You’ll know your cost-sharing responsibility, if any, before committing. No surprises.
3
We handle prior authorization
If your insurance requires it, we manage the entire process. The calls, the paperwork, the follow-ups—you don’t sit on hold or shuttle documentation between offices.
4
We coordinate your medication
Your infusion medications arrive at your home in temperature-controlled packaging, properly stored, verified for accuracy. No tracking shipments or pharmacy phone calls.
5
We schedule your first home infusion
Our team contacts you to find a time that works—early morning, evening, weekend. Your infusion fits around your schedule.
6
Your nurse arrives
On your scheduled day, your dedicated nurse comes with everything needed. Your first visit includes extra time for orientation and ensuring your complete comfort.
What You're Not Responsible For
- Insurance calls / benefits determination
- Pharmacy coordination
- Clinical documentation
- Prior authorization paperwork
- Equipment procurement
- Provider communication
We handle all of it. Your only job is to be home when your nurse arrives.
Timeline from referral to first infusion:
2-3 weeks
Most patients begin within this window, depending on insurance authorization speed.
One referral from your physician. Everything else handled.